Frequently Asked Questions

Common questions and support documentation

How can i contact Essential Living?

We would love to hear from you!  Contact us at support@ouressentialliving.com, or by phone at:  1-(888) 323-4580

Can I return it if I don’t like it?

We want every customer thrilled with their Essential Living purchase.  If you are in anyway dissatisfied, please contact our customer service team at support@ouressentialliving.com or call us at 1-(888) 323-4580. We accept returns for 30 days from date of delivery. We and the growers we source from care deeply about ensuring that our products are in perfect condition. If you find flaws in our products and request a refund, we ask that you either return the product and/or send us a clear photo so we know what happened and can prevent it from happening again. Unless defective, beauty products and  food items cannot be returned once opened.

what happens after i place my order?

Our team goes straight to work!  We hand pack and ship every order ourselves here in Leitchfield KY so that we can ensure quality and customer service.  You will receive an order confirmation email once your order is confirmed and you will also receive a shipping confirmation email once your order is shipped out. 

when are orders shipped?

All orders are processed Monday through Friday and are shipped within 24-48 hours of placement, excluding weekends and holidays.

Scroll to Top

Welcome

Join our mailing list and get 25% off your first order.

Being passionate about raw skin foods, we often send out helpful emails with tips about living a healthy, vibrant, life. We release blog posts, recipes, and of course, eBooks.

do you diy?

We will be launching pre-made kits for our customers' favorite DIY recipes in early 2020!

Want 50% OFF Kits when we launch??

Enter your email below to get notified when kits are available, and receive 50% off

thank you!

We added you to our pre-launch list and we'll send a quick email confirmation.

Kits should go live in late January 2020 - thank you for being along for the journey!